COMMUNICATION

Unified
Messaging

Manage all your conversations in one place. SMS, Email, Facebook Messenger, Instagram DMs, and WhatsApp—all from a single inbox.

New Facebook Message
"Hi, what are your opening hours?"
SMS Received
"Thanks for the quick reply!"
WhatsApp Message
"Can I book an appointment?"

Order to the Chaos

Stop platform-hopping. Bring all your client interactions into one centralized communication hub.

UNIVERSAL INBOX

All Conversations
One Screen

Manage all 2-way conversations across SMS, email, and social media from one screen. Never let a lead fall through the cracks again.

WhatsApp Coexistence

Connect your existing WhatsApp Business App with the CRM to manage chats and unlock automations.

SMS Group Chat

Engage multiple stakeholders simultaneously in a single, unified text thread.

Advanced Routing

Seamlessly route messages from an embeddable website chat widget directly to your unified inbox.

SEAMLESS HISTORY

The Full
Story

What happens when a client reaches out via SMS, then sends a follow-up via WhatsApp, and finally an email? It's all shown in one continuous thread.

Full Communication History

View a customer's entire journey across all channels in chronological order.

Track Automated Messages

See exactly what automated workflows have sent to the client, right alongside human replies.

Engagement Scores

Monitor contact engagement scores to prioritize your hottest leads.

Animation demonstrating how our CRM unifies messages from multiple channels into one inbox.
JD

John Doe

Engagement Score: 95

Type a message...
TEAM & AI COLLABORATION

Work Smarter,
Together

Supercharge your team with AI assistants and internal collaboration tools designed to close deals faster.

Conversation AI & Summaries

Set messaging to Autopilot, use Suggestive Mode for smart reply prompts, and auto-generate conversation summaries.

Internal Chat & Notes

Collaborate with teammates via internal group chats and leave notes directly within a customer's thread.

Conversation SLAs

Set response-time targets across various communication channels and ensure team accountability.

AI Summary Generated

"Client is interested in the premium package. Requested a callback tomorrow at 2 PM to discuss pricing options."

Internal Note - @Sarah

"I'll take this call tomorrow. Make sure the pricing deck is ready."

SLA Met
Response time: 2m 14s
COMMAND CENTER

Your Complete Client Engagement Hub

Save time by avoiding platform-hopping. Improve client experience with faster, more consistent replies, and stay organized with automatic logging of opportunities.

Unlock the Unified Inbox